FAQ - Frequently Asked Questions

If you have questions about the programme or are experiencing any issues then please look through all the FAQ below as it will most likely be answered or solved here. If you are still having problems then please contact my support team by creating a ticket below and someone will get back to you as soon as possible.

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The Vertue Method Fitness Programme FAQ

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The Vertue Method Mobility Programme FAQ

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Buying & Accessing The Vertue Method

Q: How long will I have access to the programme for?

A: There is no time limit; once you buy the Vertue Method, you’ll have it for good so you can always go back and repeat the workouts or even the programme

 

Q: How do I buy the programme?

A: You can purchase the Vertue Method here on my website and will come back to this website when you want to watch the videos. Payment is accepted via bank card, PayPal or Apple Pay.

 

Q: How do I access the programme?

A: Once you’ve bought the Vertue Method programme you’ll be able to stream them through this website anytime.

 

Q: Can I buy it in my country?

A: The programme is available in any country, using any currency.

 

Q: Is this a subscription or a one-time payment?

A: It’s a one-time payment. Once you buy the Vertue Method fitness programme you won’t be charged again at any point and you’ll have it for good.

 

Q: What payment methods do you accept?

A: Regular card purchases (credit or debit), like for other online stores as well as PayPal and Apple Pay

 

Q: My purchase keeps being blocked. Why is that happening?

A: Your bank will be blocking the payment as it doesn’t recognise shonavertue.com as a website that you have made a purchase from in the past. All you have to do is get in touch with them and confirm that you are making a purchase with this website.

 

 

There are no refunds or exchanges on physical products. This is due to the product being a limited release where all sales are final, as stated on the site.

Refunds can only be given in the following circumstances:

As the items fall under £42 it falls under the exceptions rule.